Customer Service

Contact Us

Dell Preferred Account (Consumer)
Customer Service Agents available M-F 7:00 AM to 8:00 PM CT
Dell Business Credit Account
Customer Service Agents available M-F 8:00 AM to 7:00 PM CT
Business Lease and Loans
Customer Service Agents available M-F 8:00 AM to 7:00 PM CT
Automated Account Information is available 24/7 at the toll-free numbers listed above. 

Send Correspondence to:
Dell Financial Services
PO Box 81577
Austin, TX 78708-1577
This is not a payment address
For Consumer Credit Reporting Disputes, send Correspondence to:
DFS/Credit Disputes
PO Box 81607
Austin, TX 78708-1577
Please provide all of the following:
1.     Name and Account Number
2.     Disputed Information
3.     Any documentation supporting your dispute

Send your question(s) to us via email.  Our Customer Service team will respond as soon as possible.

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Click here for a complete list of support options for your Dell equipment.